Privacy Policy

This Privacy Policy describes how Stubbook ("we", "us", or "our") collects, uses, and protects information when you use our website and services (the "Service"). By using the Service, you agree to the practices described below.

Information we collect

We collect only what we need to operate your account and your ticket collection:

• Account information: your email address and an encrypted password (or your Google/Apple identifier if you sign in with those providers).
• Content you create: the events, ticket details, photos, notes, and any other information you add to your collection.
• Basic technical data: standard log information your browser sends, such as IP address, device type, and timestamps, used to keep the Service secure and reliable.
• Cookies and local storage: small files used to keep you signed in and remember your preferences. See the "Cookies" section below.

How we use information

• To create and maintain your account.
• To store and display your ticket collection back to you.
• To secure the Service, prevent abuse, and troubleshoot issues.
• To communicate essential account messages (such as password resets).

Sharing with third parties

We do not sell, rent, or share your personal information with third parties for their own marketing or other purposes. Your collection is private to your account.

We use a small number of infrastructure providers (for example, our hosting and database providers) strictly to operate the Service on our behalf. These providers process data only as needed to deliver the Service and are bound by their own confidentiality and security obligations. We will only disclose information if required by law or to protect the safety, rights, or property of our users or the public.

Cookies

We use cookies and similar browser storage to keep you signed in and remember basic preferences. We do not currently use third-party advertising or cross-site tracking cookies. If that changes, those categories will only load after you opt in through our cookie preferences. You can clear cookies any time in your browser settings; doing so will sign you out.

Your privacy choices

Our cookie banner lets you choose which categories of cookies you allow:

• Essential — required to sign in and run the site. Always on.
• Analytics — off by default. Helps us understand which features are used.
• Advertising — off by default. Enables cross-context behavioral advertising via partners such as Meta or Google if we add them in the future.
• Do Not Sell or Share My Personal Information — on by default. Honors your right under the California Consumer Privacy Act (CCPA/CPRA) and similar laws in Virginia, Colorado, Connecticut, and Utah to opt out of the sale or sharing of personal information for targeted advertising.

You can reopen these choices any time using the Cookie preferenceslink in the footer of every page.

Data retention

We keep your account information and collection for as long as your account is active. You can request deletion of your account and associated data at any time by contacting us.

Your rights

Depending on where you live, you may have rights to access, correct, export, or delete your personal information. To exercise these rights, contact us using the address below.

Children

Stubbook is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

Security

We use industry-standard safeguards including encryption in transit, hashed passwords, and access controls. No method of transmission or storage is 100% secure, but we work hard to protect your information.

Changes to this policy

We may update this policy from time to time. Material changes will be reflected by an updated "Last updated" date at the top of this page.

Contact

Questions about this policy or your data? Reach out and we'll respond as soon as we can.